.VITA Volunteer.

Learn to prepare taxes and make a difference at the same time!

In partnership with WestArk RSVP and  CARE Community Tax Center, United Way’s Volunteer Income Tax Assistance (VITA) program is designed to help hardworking families, senior citizens, persons with disabilities and those with limited English proficiency who need assistance in preparing their own tax returns. The program utilizes the power of local volunteers to help individuals and families receive a “tax time boost” toward building stronger financial lives. Volunteers are needed for all VITA sites during the tax filing season January 28 – April 15, 2019

Don’t know that much about taxes? Don’t worry – you will get specialized training or you can choose a volunteer role that doesn’t require tax law certification. The hours are flexible, the training is free and the time commitment is up to you.


  Volunteer Positions.

1. Greeter/Screener
You greet everyone visiting the site to create a pleasant atmosphere. You screen taxpayers to determine the type of assistance they need and confirm they have the necessary documents to complete their tax returns. Tax law certification is not required for this position.

2. Interpreter
You provide free language interpreter services to customers who are not fluent in English. Basic tax knowledge is helpful, but it is not required for this position.

3. Tax Preparer
You complete and successfully certify in tax law training, including the use of electronic filing software, to provide free tax return preparation for eligible taxpayers. This is a vital role for the tax center.

4. Quality Reviewer
You review tax returns completed by volunteer tax preparers, ensuring that every taxpayer receives top quality service and that the tax returns are error-free. You must be tax law certified at least at the Intermediate level.

  Orientation and Training.

Both WestArk RSVP and CARE Community Center will provide training. No prior tax preparation is necessary – just a desire to learn. Trainings will begin in November. After submitting your application, you will be contacted with more information.

For those that enjoy self-paced learning, visit the new VITA/TCE Central – your one-stop shop for volunteer training. VITA/TCE Central lets you find your most frequently used tools on one page! This includes Certification Tests, Training and Testing Materials, Evaluations, and Practice Labs.

  Apply to Volunteer!.