.Free Tax Services.

United Way’s Free Tax Service Initiative is designed to help hardworking families in the Northwest Arkansas area who qualify with free tax preparation and financial literacy! We work to ensure financial eligibility for the Earned Income Tax Credit and other deductions available to disadvantaged families to maximize their funds. This program runs annually January through July.

 Volunteer Income Tax Assistance.

The Volunteer Income Tax Assistance (VITA) program is an in-person resource for individuals earning $68,000 or less. IRS-certified volunteers provide free basic income tax return preparation with electronic filing to qualified individuals. This program is operated by certified volunteers and allows our neighbors the opportunity to file and direct deposit their tax refund for free and ensure proper tax credits are utilized.

Please note that Care Community Center has a plan in place that is approved by the Federal Government to provide the VITA program in the event that the centers need to be closed due to a COVID-19.


MyFreeTaxes.com can be used to file federal and state taxes in all 50 states and has no income restrictions. You can log on 24/7 to myfreetaxes.com and file your  simple tax return for FREE! Tax filers received $5.8 million back in state and federal returns in 2017. Of the tax refunds prepared, $1.6 million went back to hardworking families through the Earned Income Tax Credit (EITC). EITC is the largest anti-poverty program in the United States.


After receiving several inquiries from MyFreeTaxes filers regarding charges incurred while attempting to file their taxes, United Way Worldwide disabled the site while it worked with H&R Block to clarify the eligibility requirements for the software product offered through MyFreeTaxes.

We discovered that H&R Block’s MyFreeTaxes product for the 2020 tax season mirrors their Commercial Free product, which is offered on H&R Block’s commercial site. The Commercial Free product does offer a free federal and state return, but the number of forms included is much more limited. As it mirrors their commercial product, users will be presented with opportunities to purchase additional services. There is no obligation to use these services or pay for any in order to file with MyFreeTaxes. 



4,700 hardworking individuals and families in Northwest Arkansas filed their taxes through our Free Tax Service Initiative in 2018.

$6.1 Million

Northwest Arkansas individuals and families received over $5.9 million in tax refunds in 2018. Tax filers also saved more than $826,000 in tax fees resulting in an economic impact of $6.1 million in our community.

$1.8 Million

These individuals and families received over $1.8 million from the Earned Income Tax Credit in 2018.



Funded in part by: Winthrop Rockefeller Foundation
Program Partners: Care Community Center, Univeristy of Arkansas Student Affairs Center for Community Engagement, MyFreeTaxes.com, West Ark RSVP